By downloading or using Carnivo, you agree to these terms. If you don’t agree, please don’t use the app.
Carnivo is not a mechanic, an inspector or a valuer. It reads what your car reports and uses AI to explain it in plain language. What it tells you can be wrong, incomplete or out of date, and a fault code alone rarely tells the whole story.
If your car feels unsafe, stop and get it checked, whatever the app says. For anything that affects brakes, steering, tyres or overheating, a qualified mechanic’s judgement comes first. Never rely on Carnivo alone to decide whether to drive, repair or buy a car.
1. Carnivo is not professional advice
Everything Carnivo shows or says — fault code explanations, severity, “can I drive it” guidance, next steps, assistant answers, readings, mileage, car details decoded from a VIN and car check reports — is generated by software and AI from the data your car and your phone provide. It is for general information only. It is not a professional inspection, diagnosis, valuation, legal or safety advice.
We do not guarantee that any information is accurate, complete, current or suitable for your car. Adapters can misreport, cars can answer wrongly or not at all, systems can go unread, photos and recordings can be misjudged, and AI can state something false with confidence. A result that shows no problem is not proof that there is none. You are solely responsible for every decision you make using the app, including whether to drive, repair, sell or buy a car.
Never use the app while driving. Connect, scan and read results while parked.
2. Car checks before buying
A car check report is built from what you scan, photograph, record and answer, and from information about the car that we can find. It is a screening aid, not an inspection, a guarantee of condition, a history report or a valuation.
- Photos and sound depend on your lighting, angles and the engine you recorded. Faults, repairs, rust, accident damage or flooding may be missed or wrongly described, and something harmless may be flagged.
- Mileage comparisons and history information can be missing, wrong or incomplete, and the absence of a warning is not a clean record. Carnivo does not say a car’s mileage has been tampered with, and a difference is only a reason to ask questions.
- Reports do not cover everything: a car can have serious problems that none of the checks can see. Have any car you intend to buy inspected by a qualified mechanic, and check its papers and history yourself, before you pay.
- We are not a party to your purchase and are not responsible for the price you pay, what a seller tells you, or whether you buy.
3. Adapters and your car
Carnivo works with third-party OBD-II adapters that we don’t make or sell. Not every adapter or car is supported, and the app may read a car incompletely or incorrectly. Use an adapter as its maker intends, and unplug it if it drains your battery or the car behaves unusually. Connecting any device to your car carries risk, and you do so at your own risk.
Clearing fault codes does not repair anything. It turns off the warning light and resets readiness monitors, which can hide a real problem and can cause a car to fail an inspection until it has been driven enough. The app asks you to confirm before clearing, and you do so at your own risk.
4. Who can use Carnivo
Carnivo is not intended for children under 13. If you are under the age of majority where you live, a parent or guardian must agree to these terms for you, and approve any purchase of credits.
5. Your data
What Carnivo stores and who it is shared with is described in the Privacy Policy, which forms part of these terms. There are no accounts, so there is no way to move your data to a new phone or recover it after you delete the app.
6. AI credits
- Some assistant and car check features use AI credits. New installations may receive free credits, and a one-time extra gift, at our discretion.
- Credits are bought through the App Store as one-time purchases. They are not a subscription and do not renew.
- Credits don’t expire. They have no cash value, cannot be transferred or exchanged, and are tied to this installation of the app.
- If Carnivo fails to deliver an answer or a report, the credits for it are returned automatically. An answer that is delivered but turns out to be wrong or incomplete is still a delivered answer: its credits are not returned.
- Deleting your data or the app removes your credits. Refunds for purchases are handled by Apple under the App Store terms; we can’t issue them ourselves.
Prices and how many credits a feature costs may change. The cost is always shown in the app before you spend credits.
7. Acceptable use
Please don’t reverse engineer, decompile or tamper with the app, try to get credits you haven’t paid for, overload or abuse the assistant or our server, send content you have no right to send, or use the app in any way that breaks the law.
8. Content
The app’s code, design and text are ours and protected by copyright. Please don’t use the Carnivo name or logo in a way that suggests we’re connected with you or endorse you. Vehicle photos, fault code definitions, vehicle data, fonts and open-source software shown in or used by the app belong to their respective owners, and we do not vouch for their accuracy.
The questions you ask, your photos and recordings and your car’s data remain yours; you give us permission to process them only to run the app, as the Privacy Policy describes. You’re free to use the assistant’s answers and reports as you like — but see sections 1 and 9: they may be wrong.
9. No warranty
Carnivo is provided “as is” and “as available”, without warranties of any kind, express or implied, including any implied warranty of accuracy, completeness, merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the app will be uninterrupted or error-free, that it will work with your car or adapter, that it will detect any fault, or that anything it tells you will be correct, complete or up to date.
10. Limitation of liability
To the fullest extent permitted by law, we accept no liability of any kind for any loss or damage arising from information that is wrong, incomplete, missing, delayed or misleading, or from your use of, reliance on, or inability to use the app. This includes damage to or failure of your vehicle, adapter or phone; repair, towing or inspection costs; a breakdown or accident; a car you bought, sold or did not buy; lost value, lost time, lost profit or lost data; and any indirect, incidental, special, consequential or punitive loss, whether the claim is in contract, negligence or otherwise, and even if we were told it could happen.
You use Carnivo at your own risk and, to the same extent, release us from claims relating to the accuracy or completeness of what it shows. Where the law does not allow us to exclude liability entirely, our total liability to you is limited to the amount you paid for credits in the twelve months before the claim arose.
Nothing here excludes or limits liability that cannot lawfully be excluded, including for death or personal injury caused by our negligence, or for fraud. If you are a consumer you keep every statutory right your local law gives you.
11. Changes, and ending the service
We may change, suspend or discontinue Carnivo or any part of it. If we plan to shut down the assistant for good, we will give reasonable notice in the app first.
We may update these terms. Material changes will be posted here with a new date at the top, and continuing to use the app after that means you accept them.
12. Apple
Apple is not a party to these terms and has no obligation to provide support for Carnivo. Apple is a third-party beneficiary of these terms and may enforce them against you. Your use of the app is also subject to the Apple Media Services Terms and Conditions.
13. Governing law
These terms are governed by the laws of the Republic of North Macedonia, without regard to conflict-of-law rules. If you are a consumer resident elsewhere, this does not deprive you of the protection of mandatory consumer law in your country of residence.